Dear users,
Thank you for the long-term trust and support for the ROMOSS brand.
Recently, we have noticed the existence of some counterfeit websites that use our company's pictures, brand names, logos and product photos without authorization. These websites may involve illegal activities such as selling counterfeit and shoddy goods, stealing bank card information and personal privacy, which seriously infringe upon the legitimate rights and interests of consumers. Therefore, ROMOSS hereby solemnly declares: Our company only sells genuine products through the official website, Amazon authorized stores, offline authorized agents and other online authorized channels. ROMOSS is not responsible for the actions of any unofficial and unauthorized third-party platforms or merchants. To ensure your rights and interests, please recognize the following officially authorized ROMOSS sales channels. If you have any doubts about a certain website, you are welcome to consult and verify through the official customer service email [afterservice@romoss.com]. Our customer service team will reply to you as soon as possible after receiving your information.
Chinese brand official website: https://www.romoss.com/cn/
Global brand official website:https://www.romoss.com/
US brand official website:https://us.romoss.com/
Amazon US:https://www.amazon.com/romoss
Media Expert PL:https://www.mediaexpert.pl/romoss
Lazada PH:https://www.lazada.com.ph/shop/romoss-certified-store/
Shopee PH:https://shopee.ph/romossphilippines
TikTok PH:https://www.tiktok.com/@romossph;https://www.tiktok.com/@romossphilippines
In addition, products sold by ROMOSS official and authorized legal channels have unique traceability codes. If you have any doubts about the products you purchased, please log in to the following website for confirmation: https://pages.romoss.com/anti-counterfeiting.
To safeguard your legitimate rights, interests, and information security, we strongly recommend purchasing ROMOSS products exclusively through official channels. ROMOSS will not provide after-sales service for any products that have not been officially approved. We are committed to standing alongside our consumers and place significant emphasis on enhancing their shopping experience. Should you encounter an unofficial website or suspect that you have purchased a counterfeit product, please exit immediately and verify the authenticity of the product. ROMOSS reserves the right to final interpretation of this statement. Thank you for your understanding and support.